User Agreement

Last updated: 1 January 2025

Apple is not a sponsor nor is it involved in the activities of BigwinWorld campaign draws in any manner.

This User Agreement for our Services (as defined below) is divided into multiple sections. Please read this Agreement carefully before accepting.

The 'BigwinWorld’ application and website www.bigwinworld.com is operated by DxBeyond LLC, an entity set up for Dubai Festivals and Retail Establishment for the purpose of operating and managing BigwinWorld (together referred to as "BigwinWorld", "we", "us", "our").

You, the user ("user", "you", "your") agree and understand that by clicking and accepting this User Agreement, you confirm to have read, understood, and acknowledged to be bound by our terms to access and use our BigwinWorld websites, and BigwinWorld App (together the "Platform").

This User Agreement and Privacy Policy (together the "Terms") set out the basis upon which you can access and use the Platform. The Terms apply regardless of how you access the Platform and regardless of the technologies or devices by which the Platform is made available to you. Other terms and conditions may be applicable to certain specific products, services, offers or contest draws ("Services") made available on our Platform, either directly or through third-party sites.

  1. BIGWINWORLD APP
    1. By creating an account on the Platform, you have access to the BigwinWorld App where you may purchase goods and Services.
    2. In order to enter a Draw on the Platform, you will need to purchase shopping cards available on the Platform. Once you have purchased a shopping card, you will receive a Ticket to enter a Draw. Depending on the outcome of the Draw, you may win Prizes. Please refer to the Draw Terms in this User Agreement for further details of how our Draws work.
  • PRIVACY POLICY
    1. The personal information you provide in the course of using the Platform will be used in accordance with our Privacy Policy, the terms of which are hereby incorporated into and form part of the Terms..
  • ELIGIBILITY FOR MEMBERSHIP
    1. It is imperative for BigwinWorld to ensure that users of the Platform are able to enter into legally binding contracts and that minors do not purchase, use, or have access to unsuitable content. Membership and/or use of the Platform is not available to persons under the age of 21 years old or the legal age applicable in your jurisdiction to enter into a contract, if different.
  • REGISTRATION AND MEMBERSHIP OBLIGATIONS
    1. In order to access the Services and utilise the Platform, you will be required to create an account and register information with us in order to create a membership ("Membership"). You agree that any information provided to us will be complete and accurate.
    2. When registering your account on the Platform in order to create your Membership, you will be required to provide certain information and register a username and password for use of the Platform. To keep your Platform account secure you have to protect your account through reasonable means, and you are responsible at all times for maintaining the confidentiality of, and restricting access to and use of, your Platform account and password.
    3. You agree to accept responsibility for all activities that occur under your Platform account. If someone other than you uses the Platform with your login information you will be held accountable for all actions taken in your name.
    4. You may not, at any point in time, use any other person's Membership. You agree to reimburse BigwinWorld in full for any costs, expenses and damages caused by improper, unauthorized or illegal use of your Membership and password by you or any person obtaining access to the Platform.
    5. You may not transfer or sell your Membership or account details to another party and you undertake that you are solely responsible for all activity conducted on the Platform through the use of your Membership.
  • ELECTRONIC COMMUNICATION
    1. To fulfil our obligations to you under these Terms, we may wish to communicate with you by email, by other forms of electronic messaging and/or by posting notices on the Platform. You agree to receive communications from us electronically and these electronic communications will satisfy any legal requirement for communications which need to be in writing.
  • YOUR USE OF THE PLATFORM
    1. >You may not access or use the Platform or the Services for any purpose other than the purpose for which we make the Platform or the Services, as applicable, available to you and you may not use either the Platform or the Services in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Platform.
    2. When accessing the Platform, or using our Services, you should not:
      1. post or transmit false, inaccurate, misleading, defamatory, or libellous content (including but not limited to during the registration process);
      2. violate any third-party rights, including intellectual property rights;
      3. advertise to, or solicit, any user to buy or sell any Services, except with the express written approval of us;
      4. transmit chain letters or junk email to other users;
      5. use any information obtained from the Services in order to contact, advertise to, solicit or sell any products or services to any user without their prior explicit consent;
      6. attempt to impersonate another user or person;
      7. use the username or account of another user;
      8. use any information obtained from the Services and Platform in order to harass, abuse or harm another user or person;
      9. accepting payment of anything of value from a third person in exchange for your performance of any commercial activity on or through the Services on behalf of that person;
      10. use the Platform in a manner inconsistent with any and all applicable laws and regulations;
    3. You may not copy, modify, distribute, sell, or lease any part of the Platform.
    4. Unless law prohibits such restriction or you have our written permission, you may not reverse engineer or attempt to extract the source code of the Platform. You may only access the Platform through the interfaces that we provide for that purpose (for example, you may not "scrape" the Platform through automated means or "frame" any part of the Platform), and you may not interfere or attempt to disrupt the Platform.
    5. You may not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform, or to any of the Services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.
    6. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or our systems or networks, or any systems or networks connected to the Platform or to us.
  • INTELLECTUAL PROPERTY RIGHTS
    1. The Platform and the materials on the Platform, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Materials") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to BigwinWorld, and are subject to copyright and other intellectual property rights under UAE and foreign laws and international conventions.
    2. In connection with the Services, the Platform may display certain content belonging to third parties. Use of this content may be subject to a license granted by third parties to BigwinWorld. You shall, in no event, reverse engineer, decompile, or disassemble such content and nothing herein shall be construed to grant you any right in relation to such content. Materials on the Platform are provided to you "as is" for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.
    3. BigwinWorld reserves all rights not expressly granted herein to the Platform and the Materials. You agree to not engage in the use, copying, or distribution of any of the Materials other than as expressly permitted herein, including any use, copying, or distribution of Materials of third parties obtained through the Platform for any commercial purposes. You agree not to circumvent, disable or otherwise interfere with security-related features of the Platform or features that prevent or restrict use or copying of any Materials or enforce limitations on the use of the Platform or the Materials therein.
  • DISCLAIMER FOR THIRD-PARTY APPLICATIONS
    1. The use of any third-party application is subject to any terms and conditions provided with such third-party application and is not governed by us. BigwinWorld is not responsible for any third-party applications, and you acknowledge that such applications may be modified or removed by their original publisher and/or respective rights owner at any time. You assume all responsibility and risk of use of any third-party applications (including any content therein) and BigwinWorld hereby disclaims any and all liability to you or any third-party related thereto.
    2. BigwinWorld does not have any obligation to examine or scan third-party applications, for any purpose, and is not responsible for the accuracy, completeness, appropriateness or legality of any third-party applications. The fact that a third-party application is available via any online platform or otherwise is not an endorsement, authorization or representation of BigwinWorld's affiliation with any third-party, nor is it an endorsement of such third-party application and you hereby waive any legal or equitable rights or remedies you have or may have against BigwinWorld.
  • To offer a reliable and enjoyable service we need to fix bugs, install updates...
    1. Information obtained on the Platform may not always be accurate...
  • To the maximum extent permissible by applicable law...
    1. are not liable for any direct, indirect, punitive, incidental...
  • You agree to defend, indemnify and hold harmless BigwinWorld...
  • Under no circumstances will we be held liable for any delay or failure...
  • Severability: If any provision of these Terms is held by a court of competent jurisdiction...
  • The Terms shall be governed by and construed under the laws of the Dubai International Financial Centre...
  • You can contact us at: [email protected]